Drives not listed are above not supported.Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Book Pro, WD easystore Desktop, WD easystore Portable, My Passport works with USB-C, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport Go, My Passport Air, My Passport Ultra Metal, WD Elements SE, WD Backup Drive Desktop.WD Drive Utilities can be used on supported WD drives. Remove the drive after the Safe to Remove Hardware message shows.Īnswer ID 16330: Problem Ejecting an External Drive on Windows.Safely eject a drive on Windows, macOS, or WD Drive Utilities. Choose the WD hard drive on the left side and click 'Erase.' Step 4. Open 'Utilities' and find 'Disk Utility.' Step 3. Yet it just says something about RAID 1 issues. I have changed the drives and have moved it from a MAC to a Windows PC. The steps are provided here to format your WD hard drive. I need to reset My Book Duo WDBFBE0120JBK-00 to factory settings. Not safely ejecting a drive may result in the loss of data.Īnswer ID 16458: Consequences of an Unsafe USB Flash and External Drive Removal. It can format the WD hard drive to apply to Mac. Learn how to safe eject and remove an external UDB drive on Windows or macOS computer to prevent file system corruption and data loss.*END